Privacy Policy

Our Promise at Mila: Keeping your information safe.

Thank you for choosing our Mila platform ("the Platform"). We understand that your privacy is important and we are committed to protecting it. This Privacy Policy describes the types of information we collect from you, how we use it, and your rights regarding the information.

Information we collect

To use the Platform, we require you to provide us with your email address. This information is necessary to provide you with the legal information and services you request.

How we use your information

We do not share, sell, or rent your personal information to any third party for their marketing purposes. We use your name and email address only to communicate with you about your legal information and relevant services, and to improve our Platform. We will only refer you to third-party service providers (registered lawyers in New Zealand) with your express permission. We may also use your information for analytical purposes to improve our Platform and services.

Your rights

You have the right to access, correct, and delete your personal information at any time. You can do this by contacting us. You also have the right to object to the processing of your personal information and to lodge a complaint with the appropriate supervisory authority.

Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies and secure servers to protect your information.

Use of Third-Party LLMs

Our service utilizes artificial intelligence (AI) solutions, including third-party large language models (LLMs), to enhance our legal guidance platform. These LLMs are designed to process user inputs and provide responses based on patterns within the data they have been trained on. While we strive to ensure that these models operate securely and maintain user confidentiality, please be aware of the following:

  1. Data Processing: Any information you provide when interacting with our AI-powered services may be processed by third-party LLMs to generate relevant responses. These third-party providers do not retain or store your personal data beyond the duration necessary for generating the response.

  2. Security and Confidentiality: We take every possible step to ensure that third-party LLMs meet industry standards for data security and privacy. However, since these models operate independently, we cannot guarantee absolute confidentiality in all instances.

  3. Third-Party Compliance: Our third-party LLM providers are required to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and other relevant privacy frameworks.

  4. User Consent: By using our service, you consent to the processing of your data by third-party LLMs as outlined in this policy. If you do not agree with the processing of your data in this manner, please refrain from using the AI-powered functionalities of our service.

Changes to the policy

We reserve the right to update this Privacy Policy at any time. We will post the updated policy on our website, and your continued use of the Platform after the changes have been made will indicate your acceptance of the updated policy.